What to prepare before filing
vehicle registration and driving licence for motor claims
contact details, Croatian OIB and IBAN where requested
European accident statement, police report or photos, where relevant
Važno
The official channel and procedure were verified on the insurer’s public website. Required documents and deadlines depend on the claim type, policy and circumstances.
Practical sequence
- Protect people and prevent further damage when it is safe to do so.
- Keep photographs, documents and event details.
- Open the official channel below and follow its instructions.
- Keep proof of submission and the claim or case number.